Customer Comment Form

To speak to a customer service representative, call (714) 636-7433 on weekdays from 8:00 a.m. to 5:00 p.m.

OCTA appreciates the comments customers provide about our service. The comment you submit will automatically be sent to the right staff member to investigate and take appropriate action.

Looking for Lost and Found?
For Metrolink comments, please click here.

*Indicates required field.

Type of Service

OC Bus

OC ACCESS

Freeway Service Patrol

Other

OC ACCESS Route Information

OC ACCESS ID

First Name

Last Name

OC ACCESS Bus Number

Tour Number

Pickup Time

Customer Information

First Name

Last Name

Phone

Address

City

State

ZIP Code

Check here if you would like us to follow up with you.

Please note: depending on the nature of your comment and our investigative process our response time may take as long as 15 business days.

Comment

Please use the following section to describe the incident or concern.*

Incident Date and Time

Date*

Incident Time*

Operator Description

Bus

Rail

Rideshare

Active

Express Lanes

Programs

Projects

About OCTA

Careers

Leadership

Procurement

Customer Comment Form