Reduced Fare Application Guide
Do you have a Wave account?
Wave is OCTA's fare payment system. About Wave
Great! Please enter the email address associated with your Wave account. This will allow us to connect your new reduced fare with your Wave account.
You must create a Wave account before proceeding with the reduced fare ID application. Please visit the Wave account sign-up page to create an account and then return here and select “Yes” above.
Review the lists below. Do you have an item eligible for approval?
You must be 60 years and older and provide one of the eligible documents below to qualify for senior reduced fare status. Eligible document must clearly show your name and birthdate. Review the list below to ensure you have one of the eligible documents, then select from the answers below to continue your application process.
- Valid Department of Motor Vehicles (DMV) driver’s license
- Valid California DMV identification card
- Medicare identification card
- Passport showing vital information and photo
- Birth certificate and photo
- Medi-Cal State of California benefits ID card
- Cal Optima health care card
- Social Security card
- Social Security benefits documentation
- Doctor’s note
After obtaining one of the required documents, come back to complete your application.
For questions about eligible documents, please contact Customer Relations.
Speak with a Customer Relations agent at 714-636-7433
Monday - Friday
8:00 am to 5:00 pm.
How would you like to apply?
Choose from the options below.
-
Online
Please have your eligible document and required photo ready before you begin the application process.
-
In-Person at the OCTA Store
Applicants applying in person must bring all required documents to complete the application process at the OCTA Store.
-
By Mail
Applicants submitting their application by mail must include all required documents to complete the application process.
Requirements for applying by mail
Please read the following instructions carefully before mailing your application. You must submit all required documents with your mail in application.
Eligibility Documents
Review the list below to ensure you have one of the eligible documents to apply for a senior reduced fare status. Make a copy of your document and include it with your application.
- Valid Department of Motor Vehicles (DMV) driver’s license
- Valid California DMV identification card
- Medicare identification card
- Passport showing vital information and photo
- Birth certificate and photo
- Medi-Cal State of California benefits ID card
- Cal Optima health care card
- Social Security card
- Social Security benefits documentation
- Doctor’s note
Photo Guidelines
Applicants with photos that do not adhere to the guidelines will be denied.
- The individual in the photo must be the applicant
- Full face only, similar to a passport photo
- No hats or sunglasses
- Must use a plain white or off-white background only


What to Know
- The application will ask you to include your name, address, birthdate and other information.
- Both an eligible document and an acceptable photo of the applicant must be included with the mail in application. See requirements above.
- Applicants submitting their application by mail can expect a response within 10-14 business days. Upon approval, your designated Wave card will have your reduced fare status linked to it. If an application is denied, the applicant will receive notification that will include the reason(s) for denial, which they can correct or appeal within 14 days of the date of the denial notification.
- If you plan to use the Wave mobile app to pay for rides, please download the app, create your Wave account, and set up a virtual Wave card. Your virtual card number will be required on your application so your reduced fare status can be linked to it.
- If you currently have a Wave card you would like to link your reduced fare status to, you will need to enter that card number and pin number on your application.
- If you will require a Wave card, you can request one, at no charge, during the application process.
Download the Application Form
Download, print and complete the Senior Reduced Fare Application form (see download button below).
Mail Your Application
- Your completed application form
- A copy of your eligibility document
- A photo of yourself
PO Box 14184
Orange, California 92863-1584
Requirements for applying in person
Please read the following instructions carefully before visiting the OCTA Store. You must bring all required documents with you to complete the in-person application process.
Instructions
Please review the list of eligible documents below and bring one of them with you when visiting the OCTA Store to apply for a senior reduced fare status.
- Valid Department of Motor Vehicles (DMV) driver’s license
- Valid California DMV identification card
- Medicare identification card
- Passport showing vital information and photo
- Birth certificate and photo
- Medi-Cal State of California benefits ID card
- Cal Optima health care card
- Social Security card
- Social Security benefits documentation
- Doctor’s note
What to Know
- Applicants will be asked to fill out a form including your name, address, birthdate and other information.
- A photo of the applicant will be taken during the application process.
- Applicants applying in person will be issued their reduced fare status on the same day.
- If you plan to use the Wave mobile app to pay for rides, please download the app, create your Wave account, and set up a virtual Wave card and bring your phone with you. If you need help, the OCTA Store staff will be happy to assist you.
- If you currently have a Wave card you would like to link your reduced fare status to, bring that card with you.
- If you will require a Wave card, the OCTA Store will be able to issue you a card at no charge during the application process.
OCTA Store
600 S Main St
Orange, CA 92868
View on Google Map
Monday - Friday
8:00 a.m. - 5:00 p.m.
View Holiday Schedule
Seniors: Eligible Documents
Below are example images of eligible documents for Senior Reduced Fare.






Ineligible Documents
Below are example images of documents that are NOT eligible.

